Frequently Asked Questions
Below you can find a list of frequently asked questions. If you still haven't found an answer to your question, please use the form at the bottom of the page to contact us. We are happy to help you!
Is Racing Unleashed a leisure activity or an esports series?
We offer both. If you and your friends are looking for an adrenaline-filled group activity, Racing Unleashed is the right choice. If that's not enough for you, then test your skills at our Challenge. You don't have to be an esports pro to participate in the Challenger League so try your luck.
Do I need any prior knowledge in order to drive a simulator?
No, you don't need any prior knowledge. Our helpful lounge team will give you detailed instructions and also supports you in case you need further help.
How can I book my ride?
You can drop by at our locations and hope that there is still space for you to drive. However, to be sure, we recommend you to make a reservation in advance. To do this, you can either call the lounge of your choice directly or make an online booking via the member platform by clicking on the "Book a session" button. Booking via the member platform grants you a 10% discount on every single ride.
Is there a minimum age and/or a minimum height required to be able to drive in a simulator?
You have to be at least 13 years old in order to drive in our simulators. Also the height required lays between 1.55m (5'1'') and 2.05m (6'9'') for our customers, as the pedals can only be adjusted up to a certain point. In addition, the body weight should not exceed the limit of 110 kg (242.5 pounds).
On which circuits and with which car can I drive?
We have a wide range of tracks available. However, this can vary depending on Racing Lounge. The choice of track is completely up to you. As standard, we drive with the RU 21, which corresponds to the technical regulations for the 2020 Formula 1 season. But you can also try out a different vehicle if you wish. Our Racing Lounge crew will be happy to advise and support you.
Are there vouchers to buy?
Yes, you can purchase our vouchers directly in the lounge or request a personalized voucher by emailing email@example.com
Is a voucher valid in all Racing Lounges?
The vouchers can be redeemed at any lounge operated by Racing Unleashed. They can not be redeemed in Racing Lounges in franchise project. There also might be further exceptions, for example when a prize draw is location-specific. In such a case, however, this will be explicitly noted on the voucher.
Are there food and drinks available in the Racing Lounge?
In our daily business, coffee and soft drinks are available. If you want to carry out an event, we also offer alcoholic beverages, receptions and flying lunches or dinners on request. At the Challenge, lunch is included in the entry fee.
What is the difference between the Challenge and the Competition?
A race that is held as part of our championship is called a Challenge. The championship itself is called Competition. Thus, the Competition 2021 includes ten Challenges for which you can register individually.
What do I have to consider when signing up for the Challenge?
You can only register for the Challenger League. To participate in the Racer League, you must be among the best in the Challenger League.
Please note you have to have driven at least once in our simulators before participating. There is not enough time on race day to get used to the car and the track.
You also need an account on our member platform to participate. This allows us to assign you to a simulator and record your lap times.