Questions? We’ve Got the Answers.
Whether you're stepping into the cockpit for the very first time or you’re a seasoned sim racing pro looking to sharpen your edge – we’ve compiled the most important questions for you. From technical details and booking info to everything about your race experience: here’s everything you need to know to hit the track at full speed.


Frequently Asked Questions
General Information
Is Racing Unleashed a leisure activity or an esports series?
We offer both. Whether you're looking for a thrilling group activity or want to compete at a high level, Racing Unleashed is the right place. Join us for a fun ride with friends or test your skills in our Challenger League. No pro experience required – just come and race.
Do I need prior experience to drive a simulator?
Not at all. Our friendly lounge team provides full instructions and is always available to support you throughout your experience.
How can I book a ride?
You’re welcome to walk in and see if a simulator is available. However, we strongly recommend booking in advance.
You can:
- Call your preferred lounge directly
- Book online using the "Book a ride" button
Is there a minimum age or height requirement?
Yes:
- Minimum age: 13 years
- Height: 1.55 m (5'1") to 2.05 m (6'9")
- Maximum weight: 110 kg (242.5 lbs)
What tracks and cars are available?
Our standard car is the RU23, modeled on the 2023 Formula 1 technical regulations. A variety of other vehicles is available upon request. Track availability may vary by location.
Licensed tracks include: Monza, Spa, Imola, Mugello, Silverstone, Brands Hatch, Barcelona, Red Bull Ring, Nürburgring, Zandvoort, Nordschleife, Laguna Seca, and our proprietary Ascari Race Resort and Zurich Airport Circuit.
Can I buy vouchers?
Yes! You can purchase vouchers either directly at any of our lounges or conveniently online. They make the perfect gift for racing fans — or yourself.
You can buy vouchers for Switzerland, Germany or Spain by clicking on the respective country.
Are vouchers valid at all lounges?
Vouchers can be redeemed at all Racing Unleashed–operated lounges within the same country. They may not be valid at franchise locations or for location-specific promotions. Any exceptions will be clearly noted on the voucher.
Simulator Experience
What is the experience like?
It’s as close to real racing as it gets. You’ll feel the speed, intensity, and thrill of the track. Choose your car and circuit, and set the difficulty level that suits you—from full driving assistance to a fully manual, pro-level challenge.
I’ve never tried a racing simulator. Will someone help me?
Absolutely. Our team will walk you through the controls and support you every step of the way.
What is a “Ride”?
A Ride is your complete driving experience. It starts with you stepping into the simulator, strapping in, and having our team mount the steering wheel. You can choose a format—practice only, or a full session including qualifying and races. We’ll guide you on what’s best.
How realistic is the simulator?
Very. Built in Maranello, Italy's Motor Valley, our simulators are engineered with passion and precision using high-end materials like carbon fiber. They’re practically race cars themselves.
Is it fun for both beginners and pros?
Yes. Beginners can race with all the driving aids on, while experienced drivers can push their limits by turning off all assistance. We make it exciting for everyone.
Can I choose my favorite car and track?
Yes! You can choose your car and track at the lounge. Our staff will be happy to help you decide. You can also join our monthly challenges featuring curated combinations.
Can I race, or is it just time trials?
You can do both—drive solo for practice or go wheel-to-wheel with friends in a race. Formats vary by lounge, and we’ll help you choose the most fun option.
Can I race with friends?
Definitely! You’ll be on the same track and able to see—and race—each other just like in real motorsport.
Practical Information for your lounge visit
Should I arrive early?
Please arrive a few minutes before your session to relax and get ready to race.
When do I pay?
You can pay before or after your session. Online bookings allow for pre-payment. If you choose to race more on-site, you can settle afterward.
Is a booking confirmation required?
Not mandatory, but highly recommended. Walk-ins are welcome, but availability is not guaranteed. To be sure, check availability online or call your preferred lounge.
Is parking available?
All our lounges are easily accessible by public transport and offer parking either on-site or nearby. Please refer to the specific lounge page for detailed information.
What if I want to stay longer?
You're welcome to stay! As long as a simulator is free, you can extend your session or book another one. You can also just relax in the lounge – especially at our Zurich City location, where the Ascari Bar & Bistro offers the perfect spot to enjoy food and drinks before or after your race.
Safety & Requirements
Are there any risks?
The only risk? You might get addicted! A small number of people may experience motion sickness. Otherwise, it’s far safer than karting or track days—probably even safer than your daily commute.
What are the size and weight restrictions?
Minimum height: 1.55 m (5'1")
Maximum height: 2.05 m (6'9")
Maximum weight: 110 kg (242.5 lbs)
Not recommended for pregnant individuals.
Do I need to bring anything?
Nothing special. Wear comfortable shoes (no high heels). Bring a change of shirt if you're heading to a meeting afterward—driving can get intense!
Food & Beverages
Can I get drinks or snacks at the lounge?
Yes. All lounges offer coffee, drinks, light snacks, and catering options for groups or events.
Our Flagship Racing Lounge Zurich City features the Ascari Bar & Bistro with a curated selection of drinks and elevated casual cuisine.
Group Bookings and Events in our Lounges
How do I book an event?
You can plan and book your event directly through our online configurator — no login required.
Prefer a personal touch? Call your preferred lounge or send a request to our event team. We’re always happy to help shape your experience.
How much does an event cost?
Pricing varies by lounge, group size, duration, and setup.
Our event configurator gives you real-time pricing based on your selections — quick, transparent, and self-guided.
How many people can join?
Whether you're planning for a small or large group of guests, we’ve got the flexibility to make it happen.
Our lounges accommodate groups of all sizes — up to 150 people, depending on the location.
Just enter your group size into the event configurator, and we’ll tailor the setup to match.
Can I check availability?
Yes. In Step 4 (“Date”) of the event configurator, you’ll see all available time slots based on your selected lounge, duration, and format.
Looking for a time outside regular opening hours or planning something extra special? Just reach out to us via this form – we’re happy to explore custom solutions with you.
Can someone help me with the booking?
Absolutely. If you’d rather talk to a real person, we’re here for you.
Reach out to your preferred lounge — we can guide you through the process or take care of the booking for you. Or contact our event team via this form.
What about food and drinks?
All lounges offer drinks, snacks, and event catering options.
When booking your event, our team will follow up to finalize your F&B setup — or contact us in advance if you already have something in mind.
Can we host a meeting or presentation during the event?
Yes. Our lounges feature large screens that are ideal for presentations or announcements.
While dedicated workspaces may be limited, many lounges support hybrid formats like casual workshops or team updates. Just reach out to discuss your setup.
Can I book an event on short notice?
Yes — events within 5 working days are possible, but may require some flexibility.
Contact your lounge or event team directly and we’ll do our best to make it work.
Event Experience
What will the experience be like?
You and your guests will enjoy an adrenaline-filled racing experience that feels incredibly real — complete with warm-ups, qualifying, and races.
How much time will we get to drive?
Your driving time depends on your group size, event duration, and the lounge setup. We recommend 2-3 hours to ensure everyone gets a full experience.
Do we all drive together?
Yes — but it depends on the number of simulator and what you’re planning. If your group books enough simulators, you’ll all be on the same track at the same time — perfect for racing each other and sharing the thrill.
If you're planning something more casual or flexible, we can also arrange single rides for individual guests. Let us know what you have in mind and we’ll make it happen.
What happens while others are driving?
We keep it engaging! While some race, others enjoy refreshments or side games. Our flexible scheduling ensures fun for everyone.
What if we have different experience levels — including beginners?
No problem at all. Our simulators offer multiple driving modes, and we tailor every session to your group’s skill level. Whether you're a beginner or a seasoned sim racer, our team is there to coach and support you on track — so everyone can enjoy the ride.
Racing Experiences Outside Our Lounges
Can I book simulators for an external event?
Absolutely. Our mobile racing setups can be deployed at trade fairs, brand activations, corporate events, private showcases, and more. You choose the location — we bring the thrill.
Where can Racing Unleashed simulators be booked?
Anywhere you need us. Our simulators are fully mobile and internationally deployable — from brand activations in Las Vegas and Miami to motorsport festivals like Hockenheim or Goodwood. If there's space and power, we’ll bring the race.
How much space do I need?
Each simulator requires around 10 square meters of space. We’re happy to advise you on layout options, technical requirements, and the best setup for your event format.
How many simulators can I book?
Whether you need a single setup for a compact activation or multiple simulators for a larger audience, we tailor the experience to your event goals.
How much does it cost?
Pricing depends on several factors:
- Number of simulators
- Duration of the event
- Location and logistics
- Staff travel and accommodation
We’ll provide a detailed quote once we know your setup needs — just use our request form to get started.
Do you take care of everything?
Yes. From delivery and installation to live coaching, operation, and teardown — we offer a turnkey solution. All racers receive support from our pro team, and everything runs smoothly from the first lap to the last.
Can we customize the experience?
Definitely. We offer branding options for the simulators and screens. You’ll also get a live leaderboard to fuel competition and keep guests engaged.
What if I still have questions?
We’re happy to help. Just fill out our form, and our team will get in touch to explore options with you.
Event Logistics & Payment Info
Can we choose our car and race track?
Absolutely. You can pick your favorite cars and race track or get recommendations from our team. For custom setups or unique requests, just reach out to the lounge or our event support in advance.
Do you provide technical support during the event?
Yes. Every event includes full on-site support by our trained staff. From setup to breakdown, we’ve got you covered—coaching drivers, managing logistics, and ensuring a smooth experience from start to finish.
When do we pay for events?
You’ll receive your final invoice after the event. This includes your booked time slot and any food, drinks, or add-ons. We’ll also check in for feedback to help us make your next event even better.
Are there any risks when driving the simulators?
Besides getting hooked on sim racing? Not really. Motion sickness is extremely uncommon, and our team is always on-site to guide and assist.
BUYING A SIMULATOR
Can I buy a Racing Unleashed simulator?
Yes. Our GT and Formula simulators are available for both private and professional use. We also offer limited-edition models like the McLaren Racing Motion Simulator. Just head to our simulators page or contact our sales team to explore the options.
Do you offer support and installation?
Absolutely. All B2C and B2B purchases include international setup assistance, onboarding, and optional after-sales support. For complex installations, we’ll also help with space planning and logistics.
Can I customize my simulator?
Yes — from branding and livery to specific hardware upgrades, our team will work with you to tailor your setup.
Esports
How can I participate in your esports competitions?
Check out our Esports section to see current leagues and entry requirements.
Do I need to be a pro to join?
Not at all. We offer different leagues and categories, including amateur-friendly formats. Everyone’s welcome to race.
Where can I watch the races?
All major competitions are streamed live on YouTube and Twitch — including race commentary and studio coverage.